At BYBORRE we're looking for an intern to join our Customer Experience Team!
\n
Internship
\n
\n\n
\n
\n
\n
Customer Experience & Design Internship
\n
The BYBORRE Customer Experience & Design Internship is a full-time unpaid 6 month internship position for talents to gain working experience as a Customer Experience Specialist. The goal of this program is to give talents the chance to grow within, and contribute to, a fast paced, innovative working environment.
\n
This position offers the opportunity to experience up close how a world-leading textile innovation platform runs. The program focuses on growing your knowledge about onboarding the new platform users while providing education, support and guidance, and assisting creatives all over the world in designing bespoke textiles on the BYBORRE Create™ platform.
\n
You will be a part of our Customer Experience Team and will be working closely with our Customer Experience Manager. Your main focus will be to ensure that Create™ platform users have a smooth and enjoyable journey while designing or ordering bespoke textiles.
\n
\n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n\n
\n\n
\n
\n
\n
About the team
\n\n
\n
Be part of a dynamic, international team (45+ people) in Amsterdam
\n
\nMix of experts in different fields (textile designers, knit engineers, yarn specialists, in-house digital team and more) \n
\n
\nYou will be working closely with our Customer Experience Manager and be part of our Sales department. \n
\n
\n\n
\n\n
\n
\n
\n\n
\n
\n
\n
\nWhat you'll be doing \n
\nOn a day-to-day basis, you will:
\n\n
\n
Proactively designing textiles on the Create™ platform and mastering the new features and platform updates.
\n
Assisting the Customer Experience Team in supporting Create™ platform users and monitoring the custom textile sampling process.
\n
Communicate with the Create™ users via different channels such as e-mail, live chat, or in person during BYBORRE studio visits and workshops.
\n
Working on your personal development plan focused on gaining Customer experience management and digital textile design skills.
\n
Assisting the team in making learning assets and keeping the Create™ Help Center up to date.
\n
Supporting with tasks in and around the studio.
\n
\n
Learning Objectives
\n
\n
Mastering Customer Experience Management skills with a focus on client onboarding and design consultancy.
\n
Improving digital design skills with a focus on textile design.
\n
Improving business communication skills and account management.
\n
Gaining knowledge about the innovative and sustainable textile industry.
\n
\n
\n
\n\n
Skills & experience
\n
What we're looking for in the ideal candidate. Not all of these are must-haves, so please take the leap to get in touch even if you don't feel you meet all criteria:
\n
\n
Education in Design (Textile, Graphic, Furniture, Industrial etc).
\n
Skilled in Adobe Creative Suite applications - Photoshop and/or Illustrator, or other digital design tools.
\n
\nGood communication skills both written and verbal (in English). Experience in customer facing roles would be a plus.
\n
Willing to learn about innovations in the textile industry and digital design (Create™ platform).
\n
Basic Hubspot (or similar CRM tool) skills are a plus but we are also happy to teach you.
\n
Passionate about creativity.
\n
Self-starting attitude, customer-oriented, resourcefulness, and ability to show initiative.
\n
Proficiency in English (our studio language).
\n
Not afraid to ask questions.
\n
Eager to learn fast and develop yourself.
\n
Preferably available for 6 months, full-time.
\n
\n
This internship is intended for people who are currently studying or who have recently graduated. We can only accept applications from applicants from the EU/EEA & Switzerland, or people who have a Dutch study-, arbeid vrij toegestaan-, or job-seeking year residence permit.
\n\n
Benefits
\n\n
\n
Be part of a dynamic, international team in Amsterdam
\n
As a Customer Experience Intern, you will work closely with world-famous brands, architects, and designers and support them in exciting design projects
\n
Gain responsibility and ownership if an area is mastered well \n
\n
Be involved in innovative creative projects \n
\n
Daily travel expenses covered
\n
Daily, healthy office lunch, drinks & snacks
\n
A steep learning and development curve and an unforgettable adventure
\n
\n
\n
\n\n
\n
\n
\n
\n
\n
\n
\n
Apply now
\n
Did we get you excited to join our team? Then we'd love to hear from you, apply now!
There is nothing in life that we use more than textiles. Among the oldest and most universal objects produced by humans, textiles have proven to be a reliable tool that enhances our lives and brings across stories. Their influence goes beyond imagination. And yet, the journey that leads to a textile’s existence often remains unquestioned.
\n
At BYBORRE, we are on a mission to drastically change the textile industry as we know it today. Envisioning a future where textiles are made with conscious intent, we merge the physical and digital worlds of textile creation, unlock material innovation and establish a transparent supply chain to give our customers worldwide access to responsible textiles for the products we use everyday.
\n
Based in Amsterdam we have our own knitting lab with a range of circular knitting machines and an extensive yarn library. We experiment and innovate to create the most responsible knits of the highest quality.
\n
We offer a collection of responsible textiles to our customers, with the opportunity to create custom textile. Our primary focus lies within the interior and apparel segments. Primarily, we direct our efforts towards brands, architects, project developers, designers and the end consumer. We offer our products and aim to raise awareness about the state of the textile industry by emphasizing how (our) responsible textiles can be a game changer.
\n
By exploring new textile design and manufacturing processes that are less wasteful, harmful, inflexible and more collaborative, open and inspiring, we are creating a movement that challenges the conventional norms of the industry – encouraging you to think differently about textiles and inviting you to be part of something bigger.
\n
\n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n\n
\n\n
\n
\n\n\n\n
\n
We use cookies to offer you a better experience and analyse traffic to our career page and jobs. Learn more
At BYBORRE we're looking for an intern to join our Customer Experience Team!
Internship
Customer Experience & Design Internship
The BYBORRE Customer Experience & Design Internship is a full-time unpaid 6 month internship position for talents to gain working experience as a Customer Experience Specialist. The goal of this program is to give talents the chance to grow within, and contribute to, a fast paced, innovative working environment.
This position offers the opportunity to experience up close how a world-leading textile innovation platform runs. The program focuses on growing your knowledge about onboarding the new platform users while providing education, support and guidance, and assisting creatives all over the world in designing bespoke textiles on the BYBORRE Create™ platform.
You will be a part of our Customer Experience Team and will be working closely with our Customer Experience Manager. Your main focus will be to ensure that Create™ platform users have a smooth and enjoyable journey while designing or ordering bespoke textiles.
About the team
Be part of a dynamic, international team (45+ people) in Amsterdam
Mix of experts in different fields (textile designers, knit engineers, yarn specialists, in-house digital team and more)
You will be working closely with our Customer Experience Manager and be part of our Sales department.
What you'll be doing
On a day-to-day basis, you will:
Proactively designing textiles on the Create™ platform and mastering the new features and platform updates.
Assisting the Customer Experience Team in supporting Create™ platform users and monitoring the custom textile sampling process.
Communicate with the Create™ users via different channels such as e-mail, live chat, or in person during BYBORRE studio visits and workshops.
Working on your personal development plan focused on gaining Customer experience management and digital textile design skills.
Assisting the team in making learning assets and keeping the Create™ Help Center up to date.
Supporting with tasks in and around the studio.
Learning Objectives
Mastering Customer Experience Management skills with a focus on client onboarding and design consultancy.
Improving digital design skills with a focus on textile design.
Improving business communication skills and account management.
Gaining knowledge about the innovative and sustainable textile industry.
Skills & experience
What we're looking for in the ideal candidate. Not all of these are must-haves, so please take the leap to get in touch even if you don't feel you meet all criteria:
Education in Design (Textile, Graphic, Furniture, Industrial etc).
Skilled in Adobe Creative Suite applications - Photoshop and/or Illustrator, or other digital design tools.
Good communication skills both written and verbal (in English). Experience in customer facing roles would be a plus.
Willing to learn about innovations in the textile industry and digital design (Create™ platform).
Basic Hubspot (or similar CRM tool) skills are a plus but we are also happy to teach you.
Passionate about creativity.
Self-starting attitude, customer-oriented, resourcefulness, and ability to show initiative.
Proficiency in English (our studio language).
Not afraid to ask questions.
Eager to learn fast and develop yourself.
Preferably available for 6 months, full-time.
This internship is intended for people who are currently studying or who have recently graduated. We can only accept applications from applicants from the EU/EEA & Switzerland, or people who have a Dutch study-, arbeid vrij toegestaan-, or job-seeking year residence permit.
Benefits
Be part of a dynamic, international team in Amsterdam
As a Customer Experience Intern, you will work closely with world-famous brands, architects, and designers and support them in exciting design projects
Gain responsibility and ownership if an area is mastered well
Be involved in innovative creative projects
Daily travel expenses covered
Daily, healthy office lunch, drinks & snacks
A steep learning and development curve and an unforgettable adventure
Apply now
Did we get you excited to join our team? Then we'd love to hear from you, apply now!
There is nothing in life that we use more than textiles. Among the oldest and most universal objects produced by humans, textiles have proven to be a reliable tool that enhances our lives and brings across stories. Their influence goes beyond imagination. And yet, the journey that leads to a textile’s existence often remains unquestioned.
At BYBORRE, we are on a mission to drastically change the textile industry as we know it today. Envisioning a future where textiles are made with conscious intent, we merge the physical and digital worlds of textile creation, unlock material innovation and establish a transparent supply chain to give our customers worldwide access to responsible textiles for the products we use everyday.
Based in Amsterdam we have our own knitting lab with a range of circular knitting machines and an extensive yarn library. We experiment and innovate to create the most responsible knits of the highest quality.
We offer a collection of responsible textiles to our customers, with the opportunity to create custom textile. Our primary focus lies within the interior and apparel segments. Primarily, we direct our efforts towards brands, architects, project developers, designers and the end consumer. We offer our products and aim to raise awareness about the state of the textile industry by emphasizing how (our) responsible textiles can be a game changer.
By exploring new textile design and manufacturing processes that are less wasteful, harmful, inflexible and more collaborative, open and inspiring, we are creating a movement that challenges the conventional norms of the industry – encouraging you to think differently about textiles and inviting you to be part of something bigger.
![\"BYBORRE\"](\"https://cdn.homerun.co/16858/byborre-logo-black-930x300px1623842172logo.png\")
![\"\"](\"https://cdn.homerun.co/16858/screenshot-2022-03-09-at-1053421662626668inline.png\")
\n\n
